1.1 In these terms and condition, each time the terms « in writing » is use, it means that a document that has been signed by both parties, a fax, an email, a registered mail letter, or any other means of communication agreed upon.
1.2 The stipulations of these terms and conditions form part of the offers or contracts concluded. The customer is deemed to have read and accepted all the clauses, unless expressly stated otherwise in writing.
1.3 By placing an order, the customer confirms their full and unreserved acceptance of these terms and conditions, without being able to rely on their own conditions of purchase or payment, even if they appear in his order confirmation or any other document.
1.4 Drafted offers can be subject to omission or calculation errors; they remain valid for 30 calendar days, after which they automatically become null and void. Offers remain confidential as long as they have not been accepted within the indicated time-frame by the customer.
1.5 Any order placed will come into effect and bind L’Essentiel after written acceptance by the latter.
2.1 Invoices are sent to the customer within 10 days of the service at the latest. Invoices are sent to the customer in .pdf format by email.
2.2 All invoices are considered accepted as long as the appointment set is not cancelled at least 24 hours in advance. Sending the invoice constitutes formal notice. In the event of non-payment by the due date, the outstanding balance as well as an interest of 10% per annum will automatically be immediately payable in full, without prior notice. In the event that invoices are not paid within 30 days of their due date, L’Essentiel will be entitled to claim, in addition to late interest, an additional sum equal to 10% of the outstanding balance as a lump sum indemnity. , expressly agreed between the parties. All payments are made in our offices without discount.
2.3 All sessions are payable in advance, by bank transfer to the CBC BE33 7320 5497 9146 BIC / SWIFT CREGBEBB account in the name of Isabel Leeson, Rue du Cocher 8 at 7830 Hoves or, by Bancontact application or in cash at the time of the agreed coaching session.
2.4 In the event of late payment, L’Essentiel will have the option, after notifying the customer in writing, to suspend the execution of the contract until payment is received.
2.5 The consumer as defined by the Code of Economic Law may demand the benefit of the application of the pre-described indemnities and interest to the extent and under the conditions set by these terms and conditions, in the event of non-performance of Isabel Leeson’s obligations, L’Essentiel © Rue du Cocher 8 in 7830 Hoves. VAT: BE0561.980.881 General Conditions of Sale – June 2020
3. Mess Anonymous
3.1 Participation is confirmed as soon as payment has been received. A session is composed of 5 workshops unless mentioned otherwise in the description. A minimum of 4 and a maximum of 6 participants are required to maintain the value or the session. It is not possible to change groups once the session you booked has started. This is to maintain the integrity of the different groups.
3.2 Workshops are either held via Zoom or in person. This information will be announced in the description of each session. Workshops held in person can be held, in turn, in the homes of participants if the group chose to proceed this way.
3.3 Cancellations and withdrawals: A participant wanting to cancel their participation can do so. Between 0 and 3 days prior to the session starting: no refund will be given. Between 4 and 8 days prior to the session starting: 50 % refund. From 9 days and more prior to the session starting: full refund. If L’Essentiel cancels the session the participant will receive a full refund.3
3.4 Dates and times can be modified with the consent of the group and according to their availabilities.
3.5 Any disrespectful, judgmental, mocking or other demeaning behaviour by a participant towards another member of the session will have immediate consequences. If the behaviour is the result of clumsiness, lack of knowledge of non-violent communication the participant will be given a single warning. Expulsion from the session will be immediate in the case of several warnings and without any warning in the case of serious behaviour. In these cases no refund will be given for the current unfishined workshop, or for the following ones that will be missed.
An agreement/charter will be signed by all participants before the start of the session.
4.1 The customer accepts that exchanges and contacts between parties following the first meeting take place mainly by email and that any subsequent written confirmation be made by email
4.2 In the event that several service dates have been agreed, they are considered firm by the parties. The customer remains free to continue or not the contract, but any cancellation must be made at least 48 hours before the date of appointment. Any appointment cancelled by the client in the 48 hours preceding the day of the mission will be invoiced up to 30% of the amount of the cancelled services.
4.3 L’Essentiel may suspend or cancel any service in the event that continuation of the latter proves impossible owing in particular to a clear incompatibility between the client’s demands and obligations and the values advocated by L’Essentiel. Isabel Leeson, L’Essentiel © rue du Cocher 8, 7830 Hoves, Silly. VAT: BE0561.980.881 Terms and conditions June 2020.
4.4 In the event that L’Essentiel refer the client to a contact who has followed the same training in Humanist NLP in order to carry out additional missions and services or instead of those of L’Essentiel, the client is informed that this partner does not act as a subcontractor of L’Essentiel and that the latter can in no way be held responsible in any way for any damage suffered by the customer following the intervention of this partner.
5. Intellectual property
5.1 The customer may not use the brands, trade name or any other distinctive sign belonging to L’Essentiel without the prior written consent of the latter. The customer agrees not to register or cause to be registered trademarks, trade names or distinctive signs belonging to L’Essentiel or made available by the latter. The content of workshops and coaching (photos, power point presentation etc.) are for the clients individual use and will not, under any circumstance, be shared without authorisation.
6. Force majeure
6.1 Each party will be able to suspend services and obligations under condition that rendering of said services becomes impossible or unreasonably expensive due to the following circumstances: conflict due to work obligations or any other circumstances beyond our control such as war, fire, general strike, insurrection, requisition, embargo, seized goods, energy restrictions, confinement, missing or late delivery by suppliers provoked by such circumstances.
6.2 In the event the client asks to postpone an appointment due to a reasonable force majeur (eg: illness, vehicle break-own, etc.) within 24h of the appointment, L’Essentiel may demonstrate flexibility however this options is limited to 2 separate occurrences within a coaching. Further occurrences will follow the usual terms and conditions.
7. Disputes and applicable law
7.1 Unless expressly agreed upon otherwise in writing between the parties, disputes relating to the validity, interpretation or execution of these conditions, relating to an amount greater than € 5,000 and which cannot be resolved amicably, will be settled as follows: The parties will attempt to resolve the dispute through mediation in accordance with bMédiation’s regulations (www.bmediation.eu). Mediation will begin no later than 15 days after the request for mediation notified by one party to the other party and the duration of mediation may not exceed 30 calendar days, unless the parties have expressly agreed.
7.2 In the event that mediation fails, or for any dispute with a stake of less than € 5,000, the parties will submit the dispute to the courts of the judicial district of MONS (Belgium).
7.3 Any disputes arising from or in connection with the contract will be subject to Belgian law.