Concerning appointments:
❔ How do I request an appointment?

✅ To reduce our mutual mental loads and to make the organisation easier all around, I always prefer, when possible, to determine a day of the week and a time that can stay the same for the duration. 
This is to be determined together at the start of the coaching. This doesn’t remove any flexibility: life happens and we both need to be able to manoeuvre around kids, illness, work hours… 

You can make an appointment via:

  • my online calendar
  • By email
  • By phone 0479 67 93 31
  • By Messenger, WhatsApp or whichever way you like!
❔ Is online coaching possible?

✅ Yes.
Almost all of the services I offer work online.
The only ones that don’t are the 4 hands home organising ones as those involve me coming to your home.

❔ What app or software is needed for online coaching?

✅ I use Zoom.
In the event of a technical difficulty we could switch to another service but only if it’s really necessary.
Downloading and installing Zoom is free for you.
You can get ahold of it here: https://zoom.us/support/download
If you don’t want to install that too far ahead of time you can wait for the “invitation” to our meeting. The link to the meeting that will arrive in your inbox will walk you through the installation.

❔ What’s the difference between in person appointments and online appointments?

✅ Coaching works just as well online as in person. 

The online offer are not everyone’s cup of tea, some dislike the “wall” that is the screen, the lessening of warmth in the relationship but for the economy (as much time, energy and money) gained from not travelling can be important and worth it. In both cases it’s important that you feel good and safe during our sessions. 

Alternating between online and in person is possible according to your availability. It’s not a problem but I do need to know 24h ahead of time at the latest.

When you come to me for coaching you receive printed versions of the worksheets. 
Online I email them to you instead You can use the digital version or print them out yourself. Sometimes you’ll need to send completed sheets to me, but not very often. A photo will do.

❔ How often do we have a session?

✅ Ideally A 2 week rhythm is best.  We can go up to 3 weeks in some cases but the more time we leave between our sessions the more negative impact it has on your motivation and so on your return on investment. This is frustrating for you and for me. 

In the Intuitive Eating coaching I prefer 1 week appart in the beginning while we build a solid and coherent base to the coaching. Then we can move to 2 weeks for a while and onto longer breaks between sessions. 

To reduce our mutual mental loads and to make the organisation easier all around, I always prefer, when possible, to determine a day of the week and a time that can stay the same for the duration. 

All about payments:
❔ How do I pay for my appointments?

✅ These are the options:

  • My prefered option is a bank transfer before our appointment on bank account: CBC BE33 7320 5497 9146 BIC/SWIFT CREGBEBB in the name of Isabel Leeson, Rue du Cocher 8 à 7830 Hoves
  • Through the bancontact app/Payconiq/QR code at the time of the appointment.
  • At the latest, by bank transfer, withing 10 days of receiving the monthly invoice.
  • I cannot stop you from paying in cash but I would prefer to not have to deal with the logistics involved with that.
❔ Is it possible to pay in increments?

✅ Feel free to let me know if you financial difficulties are stopping you from getting help. You won’t be judged
I believe that money should not stop anyone from getting help. We can certainly discuss it and work out an arrangement that works for both of us.

❔ How are the packages invoiced? I’m worried about large amounts.

✅ Seeing as there are different packages and types of coaching I need to be able to not get lost in my accounting. You often prefer to pay in increments so here’s what I propose we do:

Increments can always be discussed regardless of the note below.

Invoices are sent at the end of every month. They list your order, the different payments received and the outstanding balance. The invoice do not force you to pay the balance if you have not finished the coaching or stage you are currently working through.  

  • Home organising packages (3 or 6 hours) are firm, short, they are one day missions. They are invoiced and paid in one go as a package.
  • Coaching plans, like the 10 x 1h ones can be paid per appointment or per month. Where you are in you plan is specified on the invoice as explained above.
  • Full coaching plans divided into steps like the “Mental load specials” are invoiced differently.

    Step 1 is a package. It’s invoiced in one go. Paiements can be incremental according to the number of workshops that compose it. It should be paid in full before moving onto the next step otherwise it’ll become too complicated for you and for me.

    Steps 2 and 3 are invoiced by step, they are payable by the session just like the 10x1h options.
  • Any discount applied to a package is applicable only on completed packages. It will be applied on the last or several last sessions. So if you complete the package you will benefit of the discount, if you stop before then and you will have just paid the normal rate.
❔ How are travel expenses invoiced?

✅ They are included in a radius of 20km from the center of 7830 Hoves (Silly). Beyond that a supplement of 0,35€/km will be invoiced.

Questions related to home organising:
❔ I saw that a trailer is available. How does that work?

✅ You already know that we will be removing a lot of objects from your home. You can request I bring the trailer.
We can do a return trip to:

  • You closest recycling centre.
  • You closest donation centre.
  • You closest sales depot.

This should take no longer than 1 hour and 45€ will be charged for the service.
Any costs or points related to disposing of the objects are your responsibility.

❔ Why do you refuse to declutter things belonging to someone else without them being present?

✅ Imagine you come home and someone has decided to go through all your cupboards and got rid of items belonging to you because he/she thought you didn’t need them, without asking your opinion?

You don’t necessarily know which objects have value for the other person, whether it’s sentimental value, an object that you don’t see the point of but that is useful to the other person, an object that diminishes a fear of some sort, a specialised object that’s hard to find, an object inherited from someone that the other person doesn’t know but that has importance for you, just an object that you love but that the other person doesn’t…

I’m willing to bet you’d be angry.

This applies to children from the ages of 3 or 4. They also have their own personalities, needs, tastes and things that reassure them. It’s a great opportunity to teach them to detach themselves from objects and give them to the most needy, to learn about their needs, and to learn how to tidy up.

❔ What is the difference between 2 hands home organising and 4 hands home organising?

✅ It’s really simple.

The 2 hands are yours. Online, I teach you the reasoning, the principles, the tips and tricks, then we discuss, based on photos you provide, your needs and difficulties to find solutions and you put all this into practice alone at home.

With 4 hands, it’s your hands and mine. I’ll help you declutter and tidy your home.

Concerning coaching:
❔ What is NLP ?

✅ Neuro-linguistic programming is a way of changing someone’s thoughts and behaviors to help achieve desired outcomes for them. It may reduce anxiety and improve overall wellbeing.
The popularity of neuro-linguistic programming or NLP has become widespread since it started in the 1970s. Its uses include treatment of phobias and anxiety disorders and improvement of workplace performance or personal happiness.

This article will explore the theory behind NLP and what evidence there is supporting its practice.

❔ How do coaching sessions work? What happens?

✅ Step 1: we talk on the phone, email or have a Zoom appointment to see if I’m the right fit for your needs and to determine an approach.

Step 2: the 1st coaching appointment (this does not apply to home organising) we determine your goal and start work.

You will receive either a physical version of the “yellow folder” if you come on site, or a digital version if you prefer online follow-up. This folder is used to store and group together the coaching files.
There are many different types of worksheets, depending on what we’re working on. They can be best-practice exercises to help you with a specific problem, series of questions, lines of thought to complete, a physical note book, a guide to what we choose to work on.
The folder also contains the “my successes” sheet, where you record your successes, big and small. This sheet serves as a sort of ‘before and after’ photo album of your progress.
The coaching diary is a one that serves as a notebook during coaching steps, allowing you to record what we do, your to-do list, your questions or notes on what you’d like to discuss next time etc…

❔ Why start with home organising before working on burn-out/mental load and only then Intuitive Eating?

✅ The 3 axis form a whole. They can be used separately according to your needs, but all together they form a complete programme for relieving mental stress. Here is the order that I firmly believe to be the most accessible and logical.

Your home should be a cocoon of well-being that allows you to recharge your batteries.
Home organising is a quick, effective and easily accessible way of achieving well-being. It explains and solves some of the difficulties in family relationships, eases the burden of parenthood and frees up time and energy.

De-cluttering is already a personal development process, the objects are sort of a means to an end. You learn to recognise your needs better, to respond to them, to improve your self-esteem and to create an excellent basis for more effective time management on a day-to-day basis.
The “anti mental load” follow-up includes all the aspects of anti-burnout coaching in our relationships and parenting. The emotional investment, the reconnection with oneself, is more advanced here, as certain points have already been addressed in the home organising, creating a more favourable ground for this phase of coaching.

Now we focus on ourselves, on our relationships with others, with our children, our partner, our loved ones, our colleagues. We focus on our limits, our desires, our values, and how to respect them and limit stressors. We can even go so far as to explore rebalancing the mental load in the couple with your life partner.

Intuitive Eating takes the process of reconnecting with oneself even further, by recognising even more subtle signals from the body, respecting it, nourishing it, dismantling beliefs that are harmful to it, communicating about it with kindness and improving self-esteem.
Intuitive Eating will add a few extra touches to your parenting to remove conflicts about what your children eat. We’ll be able to create the right conditions for them to develop better self-esteem and avoid the traps we’ve fallen into.

❔ I want to lose weight, will Intuitive Eating help me do that?

✅ Maybe it will, maybe it won’t.

Intuitive eating is not a weight management program. It’s about your behaviours with food, it’s about rejecting restrictions and overeating. It’s about the idea of making piece with your body and showing it kindness.
This could have an effect on your weight. It could go either way or stay the same.
If losing weight is your primary goal I could refer you a dietician or nutritionist trained in Intuitive Eating or a program that has similar values.

❔ What is the scientific basis behind Intuitive Eating?

✅ Evelyn Tribole and Elyse Resch are American dieticians. Intuitive Eating is revised regularly to reflect the latest scientific advances.
Here is the list of studies on which the principles are based.